Problems with the quality of your company’s performance?
Performance problems can be a real strain on your budget and nerves! The current complexity of IT systems makes it just that much more difficult to identify the causes. But if you knew exactly where to find the problem for the poor quality of performance, you would be able to solve it quickly and with relatively little effort.
What effects does the new application actually have in the network or what impact does the introduction of a new release have on the entire IT structure? Your IT resources are at breaking point and an urgent problem remains unresolved.
We support you in managing existing problems and give you a clear overview of your IT with the Genesis Performance Care Service.
Our support programme:
We focus on reducing the number of incidents. To reach this goal, the Problem Management implements proactive and reactive measures.
Thanks to our experience, we are able to relieve your Problem Management with great efficacy. We work from a factual and neutral position. This calms emotions and delivers facts for solving the faults. In addition to following up and documenting the solution process, we represent the guarantee that the process used to solve the problem will remain in force.
Because of the challenges implicated in any digital transformation, many IT organisations develop complex applications without taking into consideration the boundaries of the overall IT system.
What effect does the new application have in the Internet and what experiences does the end user have as a result? Where does it reach its limits?
We help you to start up and optimise performance-related applications in your distributed IT systems!
We provide you with quick and comprehensive support when answering questions and we test your application inside and out in advance. You get to find out what actually slows the application down and where it can be optimised most effectively. You can see the performance limits and monitor interfaces to the digital transformation.
The mystery of the fluctuating power is resolved and you can enjoy long-term stability. With our support, you do not have to import a new release while flying blind!
In situations where you are pressed for time and you do not have the resources for building up your company’s internal IT performance know-how, we can carry out the necessary measures for you and provide you with a detailed representation of your current capacity situation.
How high is the utilised capacity? Where are the peaks and bottlenecks? Do we have any reserves?
We record, analyse and report on the performance of components and services in distributed systems and provide answers to these questions.