Newtest™
Monitoring – the perceived quality of your critical applications
Insufficient Quality of Service may result in the loss of customers and a sense of dissatisfaction among internal users. It is essential to measure and analyse the provided IT services to form a diagnosis in order to improve the QoS and thereby bring the response times and availability of the services and applications in line with the needs of the customer and internal departments.
Newtest is a system for measuring the perceived quality of critical applications from the perspective of the end user. Working off the basis of this solution, you can measure the nonstop availability, the performance and the response times of your critical transactions.
Using representative points of your company, every Newtest robot regularly simulates the Business-Transactions that grant an instant insight into the availability, response times and performance of your critical applications.
Operating principle
The Newtest classification system simultaneously combines the dimension of your applications that are specific to the job, with the locations of your stores or users. With the help of this system, you can track the effects on the user in your quality reference system both with real time (monitoring) and on the basis of the reporting tools (SLA).
The Newtest measurements can be combined with technical and/or business measurements to determine the effect of the infrastructure on the quality of the service from the perspective of the user or in correlation with a deterioration of the ASP-Performance with the decline in business-activity.
The advantages of this solution are diverse:
Newtest makes it possible to objectively measure the response times and the availability of all the applications as well as the nonstop monitoring of critical transactions. The solution:
- Best way to measure application performance for proving SLAs
- Protection against the deterioration of the performance
- Disturbances are identified and rectified in less time
- Functional disturbances are processed in order of their importance based on the specif-ic job
- Autonomous and completely secure mode of operation
- Centralised processing of managerial and administrative tasks
- Simulates the behaviour of an end user 1:1
- Open system
- Proactive nonstop monitoring
- All applications are possible
- Centralised processing of management
- Easy to integrate into the reporting platform
- Proven QoS (based on application performance and perspective of the end user)
- Cost optimisation (analysis of services and trends, alarms for incidents)
- Early warning system (who is affect by a Performance Problem? Where, how long, with what?)
- Optimises the IT system overall and increases the motivation and satisfaction of employ-ees